Política de envío

At MAR Y SOL, we are committed to delivering your order safely and efficiently, wherever you are.

Order Processing

All orders are carefully prepared and processed after your purchase is confirmed. During periods of high demand, processing may take slightly longer, but we always strive to ship orders as quickly as possible.

Shipping

We proudly ship to customers worldwide. Once your order has been dispatched, you will receive a confirmation email with tracking information (when available) so you can follow your package every step of the way.

Shipping Costs

Shipping costs are calculated at checkout based on your delivery location and the shipping method selected.

Delivery

Delivery times may vary depending on your destination, local customs procedures, weather conditions, holidays, and carrier operations. While we work with trusted shipping partners, we cannot guarantee exact delivery dates.

Customs & Import Duties

International orders may be subject to customs duties, taxes, or import fees determined by your country's regulations. These charges are the responsibility of the customer.

Incorrect Shipping Information

Please ensure your shipping address is accurate before placing your order. MAR Y SOL is not responsible for delays or lost packages resulting from incorrect or incomplete address information provided at checkout.

Lost or Delayed Packages

If your package appears delayed or has not arrived within a reasonable timeframe, please contact our support team. We will gladly work with the shipping carrier to help locate your order and provide assistance.

Contact Us

If you have any questions regarding shipping or your order, please don't hesitate to reach out to our customer support team. We're always happy to help.